Expert support: Why it matters
Running Redis or Valkey on your own sounds simple at first, but the real world is rarely that easy. Questions about new licenses, unexpected slowdowns, or scaling challenges can pop up fast. When things get tricky, having real experts to turn to makes all the difference.
That’s why having a real support partner in your corner makes a difference. Percona offers 24/7 help for both Redis and Valkey, no matter where you are in your journey. If you’re using Redis today, thinking about Valkey, or juggling both, you get honest, practical answers without a sales pitch. Our team’s got deep expertise in both platforms.
We help with everything from basic configuration and troubleshooting to complex performance tuning, high availability setups, and long-term strategy. Our only goal: keep your databases humming so you can focus on what matters most.
With Percona, you’re not just getting tech support; you’re getting a partner who cares about your success, whichever direction you choose.
Making your decision
Choosing between Redis and Valkey depends on what matters most to you right now and what you want for the future. Redis brings the most features at the moment. Valkey offers total freedom, predictable licensing, and the confidence that comes with true open source.
So, ask yourself: Do you need every advanced Redis feature today? Or do you want long-term control and flexibility for your data infrastructure?
Once you’ve made the call, you’ll still need to roll up your sleeves: setup, tuning, scaling, all the real work. The good news? You don’t have to do it alone.
